Best Security Practices for MSPs

As an MSP (managed service provider), you are responsible for various tasks, including keeping the digital assets of your clients safe. Security needs to be a priority as MSPs are increasingly the target of attacks. Cybercriminals know that MSPs are the gateway to the networks of numerous clients. Your compromised systems result in your clients' systems also becoming vulnerable. By following the best practices for security, you reduce the risks of cyberattacks and ensure the protection of digital assets.

1- Identify Management

Proper identification of all users on a network is essential. By using multi-factor authentication (MFA), you add another layer of security.

2- Access Privileges

Employees should only have access to the data, applications, and systems necessary to perform their jobs. Regular reviews of the permissions and privileges granted to staff (past and present) will reduce security risks.

3- Threat Detection

Ongoing monitoring of vulnerable areas in your network will help with threat detection. Reviewing log reports and monitoring logs can help you find anomalies that may indicate potential threats. MSPs can strengthen vulnerabilities by securing endpoints and using email authentication, firewalls, intrusion detection tools, and artificial intelligence (AI) solutions.

4- Patching

Outdated software and hardware are more susceptible to security breaches. Patching keeps all your system components up to date so cyberattacks are less likely.

5- Vulnerability Testing

By regularly testing your systems for vulnerabilities, you can locate these weaknesses and fix or improve them before hackers exploit these areas. You also need regular security assessments to keep pace with evolving cyberattacks methods.

6- Remote Access Management

Remote workforces are still on the rise, so they are often the target of cybercriminals. MSPs can do a few things to increase security. Keep all remote access tools up to date, use IP restrictions when possible, and enforce multi-factor authentication when logging into the network.

7- Security Training

Providing security awareness training helps to reduce human errors – such as opening phishing emails – that can lead to ransomware and other cyberattacks. All users of the system – both employees and clients – need to learn the best ways to stay safe online and recognize suspicious activities and report these issues through the proper channels.

8- Incidence Response and Disaster Recovery Plans

By creating an incidence response plan and a disaster recovery plan, your organization is prepared should a cyberattack occur. These plans allow MSPs to quickly become operational again while minimizing long-term consequences. The plans also ensure business continuity. With periodic testing of the plans, your employees are ready for action when that fateful day arrives.

An MSP is responsible for protecting itself and its clients’ digital assets. Adhering to best security practices is the hallmark of security-centric MSPs. By remaining vigilant and implementing these defenses, you can avoid or mitigate security issues, data breaches, and cyberattacks.

To protect your business from security threats, learn from data management experts. RingStor can help you to backup, store, and recover all your essential business data. For more information, email us or call us at (609) 955-3422 today.

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