Multi-tenant backup solutions span three layers: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS), allowing each client, or tenant, access depending on his or her specific backup requirements. Multi-tenant backup solutions are popular because they are easily customizable and offer excellent scalability. Multi-tenant backup solutions also have a number of advantageous monitoring aspects, helping IT providers clearly identify pertinent stats for each and every tenant that they have in the cloud backup solution. These monitoring aspects ensure that tenants can be billed properly and that they are provided with relevant support. The monitoring aspects of multi-tenant backup solutions include:
Generate on-demand reports or schedule stat generation. One of the most advantageous monitoring aspects of multi-tenant backup solutions is that they allow for comprehensive stat generation. These stats can be generated in the form of an on-demand report, or it is possible to schedule them to be produced at regular intervals, for example, daily, weekly, or monthly. A variety of stats can be generated for each individual tenant, including the number of computers in the backup solution, the number of users, the total selected size from all computers for the tenant, and the total actual storage used for each tenant. Ultimately, this offers IT providers with a comprehensive picture of each individual tenant’s total backup size and usage size.
Set automatic alert notifications for usage. Multi-tenant backup solutions also allow alert notifications to be set automatically when a specific maximum usage threshold has been exceeded. This is useful in ascertaining when a specific client has reached the maximum usage specified in his or her specific contract, ensuring that the client is billed accordingly and that the IT provider can take prompt action, if necessary.
Set automatic alter notifications for backup status. Additionally, multi-tenant backup solutions allow for notification alerts to be sent for backup status, ensuring that these alerts can then be emailed to the corresponding party, including the tenants themselves. This helps ensure that both IT providers and clients themselves stay informed and up to date.
The bottom line is that multi-tenant backup solutions offer a number of advantageous monitoring aspects, helping IT providers and clients alike stay up to date on and attuned to relevant information and stats.